Retail Chain and Speciality Stores

From speciality store to big box, grocery and home improvement retail chain, what keeps a retailer up in the night is the increasing chorus about customer experience management (CEM) and how to go omni-channel ( i.e. a multi-channel approach that provide a seamless shopping experience to customers). Nowadays customers are well informed and tough to please, thanks to the disruptive forces like

Nowadays customers are well informed and tough to please. They are empowered with the disruptive forces like Twitter and Facebook and the innumerable smart phones and tablets. Product or service related social reviews, loyalty decisions, competitive pricing, local availability and other mobile-enabled capabilities are just a click away for them. Thus, faced with an ever smart customer retailers are struggling in creating differentiation and value in their offerings.Further, retailers are also grappling to ensure consistency and personalisations of their brick-and-mortar and online stores.

Customer centric strategy and seamless integration of all the channels, although very difficult to achieve in practicality , are the key to the above-mentioned challenges. A robust data analytics and business intelligence platform underpin a customer centric omnichannel strategy. Only the businesses that can understand this can achieve success.

Businesses that can leverage the power of data-driven insights and analytics will make a difference to their bottom line by not only increasing the wallet share of consumers but  also creating value that drives customer loyalty.

No matter at what stage of business or business intelligence you are, AdroitBI helps you through your success journey, unleashing the maximum potential of your data .

Food and Grocery

The Food and Grocery industry that comprises mainly of related service, retail and manufacturing organisations faces many challenges. Few of these challenges are common among all the organisations in the industry while few of them are very specific to their mode of operation. These challenges and issues directly affect their progress and profitability.

Issues that pervasively beset the food and beverage industry are  food safety and shelf-life management, the quality of products, demand forecast for old and new products and operational efficiency improvement. Further, few of the issues that plague the organisations based on their mode of operation are changing consumer preferences, formulating digital strategies to improve consumer engagement, managing commodity and raw material product prices, monitoring automated processes, need for product variety, stringent government regulations of end-products and processes, product traceability and emission reductions from manufacturing plants.

Developing a strategic and innovative data-driven solution using modern technology has become critical for survival and success in the highly demanding and competitive food and beverage manufacturing industry.

AdroitBI helps you leverage your data to the maximum to address your business challenges. We take an industry, sector and organisation-centric view to addressing the gaps and deliver a custom-built solution.

Energy and Utilities

Today’s energy and utility companies face an unfamiliar landscape in which they must integrate alternative energies, expand situational awareness across the system, and deepen their relationships with customers while continuing to do what they have always done—delivering reliable, safe and affordable energy to everyone. 

Organizations that intend to secure a competitive advantage and solve key problems are leveraging business intelligence  and data analytics to increase agility and responsiveness, reduce operational costs and improve asset reliability.

Data Analytics helps turn the information from smart meter and smart grid projects into meaningful operational insights and understandings about their customer’s behavior, help them translate data into actionable insights, enabling better operational decisions.

Meanwhile, becoming a customer-centric, information-driven organization is no longer simply an option for most utility companies, it’s a business imperative. Technology shifts, regulatory changes and the emergence of empowered consumers all demand a new approach to customer engagement. With analytics, energy companies can make the shift and engage with customers in highly personalized ways that can increase customer satisfaction, lower the cost of service and promote new products and services. 

AdroitBI helps you leverage your data to the maximum to address your business challenges. We take an industry, sector and organisation-centric view to addressing gaps and deliver a custom-built solution.

Other Industries and Sectors

We also offer Business Intelligence and Data analytics services to other industries and sectors. Few of those are Data Visualisation, Data Entry, Data Collection and Data Management.